Add Team Members

Overview

Auth0 now manages the tenant members' invitations in a different way for new subscriptions.

  • With the introduction of Teams, newer plans and older plans that have Teams enabled will have a different process for inviting new tenant members. 
  • If the user has a new subscription, or has an older subscription with Teams enabled, they will not be able to see the "Add Member" referenced in Add Dashboard User.

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Applies To
  • Teams
Solution

Access the Teams Dashboard

  1. Select the tenant name from the tenant drop-down menu in the Auth0 Dashboard.

  2. Find the Teams name at the bottom of the menu and select Go to team

Tenant_Management_-_Teams.png

To access the Teams Dashboard using a URL:

  1. Record the value of the Team Permalink field for the Teams account (located in the account's Settings page).

settings.png

Navigate to https://accounts.auth0.com/teams/{team-permalink}, replacing team-permalink with that value.

If the option for Teams access isn't visible, try the following:
 

Possible CauseAction
The current tenant isn't in Teams.     Try switching to a different tenant.
The user is not a Teams owner.The user should ask a Teams owner to invite them to the team.

View and add Team Members 

 

  1. On the left side of the Teams Dashboard, select Members

Team_Members.png

  1. To invite a new Team Owner, select Invite a Member.
  2. Enter the email address of the member to invite and select the access level.

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  1. Select Send Invite.

 

Related References

 

 

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