Auth0 API Timeouts
This article details the recommended value to be set for Auth0 API timeouts.
- Management API
- API Timeouts
Unfortunately, Auth0 does not have any SLA on latency (as in how long it takes for the API to finish executing and return a response).
NOTE: Some Auth0 SDKs have default time-out values. For example, the Auth0 Java SDK has a default timeout of 10 seconds. Because of this, it is recommended to set a timeout of 10 seconds and extend it as needed if encountering more timeouts.
Below is an example with the Auth0 Java SDK:
// configure timeouts; default is ten seconds for both connect and read timeouts:
options.setConnectTimeout(5);
options.setReadTimeout(15);
If experiencing an event that seems to determine going below the Availability Levels, please contact the Auth0 Technical Account Manager.