Authorization Extension Reached the Memory Maximum (500Kb)
Last Updated:
Overview
When using the Authorization Extension, an issue may occur that prevents users from signing in to the application, and an outage appears to be present. This issue occurs when the Authorization Extension reaches the 500 KB size limit.
Applies To
- Authorization Extension
Cause
The Authorization Extension has a hard data limit of 500 KB that cannot be overridden. Additionally, the Authorization Extension relies on a Rule, a feature that has been deprecated.
Solution
Follow these steps to reduce data usage and migrate to Authorization Core.
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Remove inactive users from the database to reduce the data size below the 500 KB limit.
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Plan a migration to Authorization Core to move away from the deprecated Authorization Extension.
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Use bulk upload jobs to update users into the correct roles within Authorization Core.
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Target specific roles to migrate from the Authorization Extension to Authorization Core.
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Remove the migrated roles and users from the Authorization Extension to free up additional space.