Brute-force Block Without Password Attempt Failure in Logs

Overview

We’ve been noticing users getting brute-force blocked in the auth0 logs without any password attempt failures

Cause

This is due to a decision not to log failed logins due to invalid state to reduce potential noise in tenant logs, but the failure still count towards brute force protection as they could be a sign of an attack.

Solution

Currently, when a submission of credentials is performed with an incorrect state value or missing cookies, it will deny the user access but not log this in the tenant logs. 

These failures still count towards the brute force protection threshold trigger, so can appear to be a user being blocked without any login activity beforehand. This could be caused by users leaving login pages open for too long and causing the state to become invalid or cookies to expire, or starting a new login transaction but submitting the credentials in a previously opened tab/window, or a brute force attack.

As it is intended to not log these kinds of failures to reduce potential noise in tenant logs, please raise a feature request to have our product team consider alternative approaches to this if you would like to have a record of this kind of failed login.

Recommended content

No recommended content found...