Button Not Displayed in Email Verification Result Screen

Overview

Under Branding > Universal Login > Advanced Options > Custom Text area, for Prompt - email-verification and Screen - email-verification-result, the button text has been changed to "Close".

However, the button is not showing on the email-verification-result screen.

Screenshot 2024-05-20 at 21.47.42.png
 

Cause

This issue occurs because the necessary Tenant Login URL is not configured, which prevents the button from being displayed properly. If the Tenant Login URL is not populated in Settings > Advanced > Tenant Login URI, the button will not be displayed.

Screenshot 2024-05-20 at 22.08.12.png

Screenshot 2024-05-20 at 21.54.54.png

Solution

  1. Navigate to Settings > Advanced > Tenant Login URI.
  2. Populate the Tenant Login URL field with the appropriate URL.
Screenshot 2024-05-20 at 21.50.33.png
  1. Click on Save
  2. Verify that the "Close" button now appears on the email-verification-result screen and functions correctly. Clicking the button will redirect to the specified URL.
Screenshot 2024-05-20 at 21.56.32.png
 

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