Admin Cannot Login to Dashboard - Error "access_denied user is not part of the organization"

Last Updated: Sep 10, 2025

Overview

A dashboard admin cannot log in to the management dashboard.

Cause

The Centralized Management feature is enabled for the subscription, and users who belong to the subscription need to log in via the Team.

If a user does not belong to the Team, it rejects access.

Solution

Please ensure that the user belongs to the Team and that the login is happening via the Team.

Alternatively, disable the Centralized Management feature.