"Cannot Read Property 'toLowerCase' of undefined error" when Opening Applications

Overview

This article addresses the situation in which when opening Applications in Google Chrome and selecting an application, they get the below error and cannot open any application.

Cannot read property 'toLowerCase' of undefined error 

When looking at the console, the error also continues to loop infinitely.

Solution

A different browser or update of a Google Chrome version must be in use. The issue mentioned in this article was spotted for version 90 instead of version 120 (on 2/8/2024)

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