This article explains the steps to change the login provider or authentication method for tenant members

• Tenant Members
• Login Provider
• Authentication

When changing from one authentication method to another (email/password, Google, Microsoft, etc.), the users are assigned a new ID, and the Dashboard understands they are new users (different identities). A tenant administrator can update the login method associated with an existing Auth0 Dashboard member by adding a new user and removing the user associated with the old login method.

1. Go to Dashboard > Settings > Tenant Members.
2. Click Add Member.
3. Enter the email address of the user and select the access permissions.
4. Click Invite to send the email invitation to the user.
5. The user logs in with the new authentication method using the invited email address and accepts the invitation.

NOTE: If the user is migrating to an email/password authentication, they will have to create an Auth0 account with email and password (Sign-up) before accepting the invitation (see Step 4 in the Add Tenant Members document). 

6. Remove the user associated with the old login method.