Configure Google SMTP as the External Email Provider

This article describes the steps to configure Google's Simple Mail Transfer Protocol (SMTP) service as an external email provider for the tenant.

• Google SMTP
• External email provider

Perform the following steps to configure Google SMTP:

1. Enable 2-step verification for the Google Workspace account.
2. Create an app-generated password using the steps outlined in the following link: Create and Manage Your App Passwords. NOTE: The password is only viewable once and must be kept safe. The "app" in App Password refers to the software or device, such as Auth0, that functions as an SMTP client and uses the password.
3. Navigate to the Auth0 Dashboard and set up the SMTP Provider.
4. Enter the following values:

• • From: Enter a preferred value. This does not need to be an email address.
  • Host: smtp.gmail.com
  • Port: 587
  • Username: Enter the email address of the Google account.
  • Password: Enter the 16-character generated app password.

5. Click the Send test email button and then Save.
6. The test email appears in the primary Auth0 Tenant email if the setup is configured properly.

NOTE: When updating the SMTP email provider’s host, port, or username, the SMTP email provider password must be provided again.