Custom MFA via Actions and ROP Flow Does Not Return an mfa_token
Sep 10, 2025
Overview
Within Multi-factor Auth settings in the dashboard:
- If Always is selected, the following response is received with an mfa_token in the response:
```
{
"error": "mfa_required",
"error_description": "Multifactor authentication required",
"mfa_token": "Fe26.2*SERVER…"
}
```
Customize Multifactor Authentication (MFA) by adding an Action to Login Flow via methods in the document Customize MFA Selection for Universal Login.
- The following response has been received. There is no mfa_token in the response.
{
"error": "mfa_required",
"error_description": "Multifactor authentication required",
}
Applies To
- Multifactor Authentication (MFA)
Solution
This is a known limitation, and a solution is in the backlog.