Custom Text in Universal Login Not Reflected in Login Form

Overview

This article will explain why setting custom text as a placeholder for username in the login form does not affect the application's login box.

  • The change is made in the setting shown in the image below Branding -> Universal Login -> Advanced Options -> Custom Text -> Username placeholder

Applies To

  • Universal Login
  • Custom Text
  • Placeholder Text

Cause

The reason for this behavior was the prompt used to present the login box. The prompt used initially was 'login'

image.png

The authentication method selected under Authentication -> Authentication Profile was the Identifier First option.

image.png

When using the Identifier First option, the prompt to be used under the Branding section should be "login_id", and the placeholder should be the "emailPlaceHolder" field as shown in the screenshot below.

image.png

 

Solution

The solution is to change the placeholder named "emailPlaceHolder" to the desired custom text. This change can then be seen in the login box.

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