Dashboard Single Sign-On (SSO) Configuration for Self-Service Plans

Overview

This article clarifies whether an account on a non-Enterprise plan can configure Dashboard Single Sign-On (SSO) for the account. This feature may be desired when testing SSO before the Enterprise plan is acquired.

Applies To

  • Self-Service plans
  • Startup Plan
  • Free plan
  • Trial plan
  • Enterprise plan

Cause

The configuration of Dashboard Single Sign-On (SSO) is not permitted for an account without an Enterprise subscription plan. This feature is exclusive to the Enterprise plan.

Solution

The Dashboard Single Sign-On (SSO) feature is not included in Self-Service, Startup, Free, or Trial plans; it is exclusively for the Enterprise plan. To utilize this feature, fulfill the following requirements:

  1. Subscribe to an Enterprise plan.

  • For more information on subscription options, read Manage Subscriptions.
  • Contact the Sales team to upgrade.
  • The Sales team responds on a "best effort" basis rather than a contractual Service Level Agreement (SLA).
  1. Determine whether the environment uses a Public Cloud or Private Cloud. For Private Cloud-related prerequisites, see Deploy Private Cloud.

  2. After the Enterprise subscription is provisioned, create a new support ticket to initiate the SSO connection configuration.


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