Auth0 Support Center - Disable Username/Password Login for Linked Enterprise Accounts

Disable Username/Password Login for Linked Enterprise Accounts

Sep 10, 2025

Overview

We have users that initially created username-password database accounts, but they now also have account linked with a SAML identity they can log in with as well. We would like to have these users only log in with their SAML credentials now and no longer use their username-password credentials. What are our options for this use case?

Solution

There are a few different approaches that can be taken for this use case:

1) You could disable the Database connection for the Application. You can do this by going to the Auth0 Dashboard > Applications > Applications > Choose your application > Connections tab > turn off the toggle for the Database connection.

2) Post Login Action
You can add an access control using Action—something like this sample code.

exports.onExecutePostLogin = async (event, api) => {
  if (event.user.identities[0].connection === "Username-Password-Authentication") {
    api.access.deny("Please log in with SAML");
  }
}

3) Unlink User Account and delete the primary identity (Username/Password).
Unlink User Accounts: https://auth0.com/docs/manage-users/user-accounts/user-account-linking/unlink-user-accounts