Error "Unable to correlate completed consent" when Logging in for the First Time

Last Updated: Sep 10, 2025

Overview

After accepting OIDC consent, the below error is received. It seems to happen when users log in for the first time.

Unable to correlate completed consent.

Applies To

Log in error
OIDC
User's Consent

Solution

This error can occur if consent has been completed, but the user needs to complete consent again for some reason, perhaps by a Post Login Action where some change is happening part way through the login transaction, e.g., deleting the existing grant before the transaction finishes that’s causing a re-prompt, modifying the post to submit a subset of the requested scopes, or a redirect not completing the transaction.

Initially check Post Login Actions for any redirects and then check if any of the above points are occurring.