Error "External interaction required" Appears During Silent Authentication in Auth0
Last Updated:
Overview
The following error appears in the inspector (for example, Chrome DevTools) console during silent authentication:
"External interaction required"
Applies To
- Auth0
- Silent Authentication
- Error
Cause
This error usually happens during silent authentication when an Action tries to issue a redirect, or the tenant is legacy and Seamless SSO is disabled.
Solution
- Avoid redirecting during silent authentication, or issue the redirect and handle the error response in the client application. When the client application receives the error response, send the user to the login page. Upon authenticating, the Action can issue the redirect, and the user can complete it successfully.
- Ensure Seamless SSO is enabled if the tenant is a legacy tenant created before 2018.
