Administrators can invite colleagues to an Auth0 tenant and assign roles to grant access to dashboard features while protecting sensitive settings. The invitation process depends on whether the tenant uses Auth0 Teams with Tenant Member Management enabled.

• Auth0
• Tenant Members
• Auth0 Teams

How are new tenant members added in Auth0?

Administrators can assign users multiple tenant roles, which combine their permissions across all invitation methods. Always maintain more than one Team Owner or tenant Admin to ensure uninterrupted administrative access.

Choose the invitation method that matches the tenant configuration:

• Scenario A: Auth0 Teams with Tenant Member Management enabled.
• Scenario B: Tenants without Auth0 Teams (or with Tenant Member Management disabled).

Scenario A: Auth0 Teams With Tenant Member Management Enabled

A Team Owner must invite new users through the Auth0 Teams Dashboard. Tenant access and roles can be assigned directly during the invite flow.

• Self-Service plans: Attempting to invite members from Settings > Tenant Members in the Auth0 Tenant Dashboard automatically redirects to the Teams Dashboard.
• Enterprise plans: The invitation button remains visible in the Auth0 Tenant Dashboard, but do not use it. Inviting a user from the Tenant Dashboard does not add them to the Team, which causes a login loop for the invited user. Always use the Teams Dashboard.

If a member is not a member of the Auth0 Team, follow these steps to invite a member to the Team and assign tenant access:

1. Navigate to the Auth0 Teams Dashboard.
2. Select Members.
3. Select Invite a Member.
4. Enter the user's email address, assign the Team role, and configure the tenant access and roles.
5. Select Send Invite.

Auth0 sends an email invitation:

• Pending invitations: Unaccepted invites appear under the Invitations list. Select the Trash icon to remove invitations.
• Accepting Invitations: When the recipient opens the link, Auth0 directs them to a Sign Up page by default to create their account and accept the invite. If the recipient already has an account, they can select the Log in button on the Sign Up page.

If a member is a member of Auth0 Team, follow these steps or the video below to assign tenant access to these existing Team members:

1. Navigate to the Auth0 Teams Dashboard.
2. Select Members.
3. Select the existing member's name.
4. Select Add Tenant Access.
5. Select the tenants and tenant roles to assign to the member.
6. Select Assign.

Scenario B: Tenants Without Auth0 Teams (or With Tenant Member Management Disabled)

For standalone tenants or tenants with Auth0 Teams where Tenant Member Management is turned off, an existing tenant Admin invites members directly from the Auth0 Tenant Dashboard.

Follow these steps or the video below to invite a member directly to a tenant:

1. Navigate to Dashboard > Settings > Tenant Members.
2. Select Add Member.
3. Enter the user's email address and select the appropriate tenant roles.
4. Select Invite.

Auth0 sends an email invitation:

• Pending invitations: Unaccepted invites appear under the Invitations list. Select the ellipsis (...) menu next to an invitation to Copy invitation link or Remove invitation.
• Accepting the invitation: The recipient is directed to a Log In page. If they do not have an Auth0 account, they can select Sign Up on that page to register and accept the invite simultaneously.

Related References

• Invite Team Members
• Tenant Member Management via Teams
• Invite Tenant Members without Teams
• Tenant Roles