How to Cancel, Downgrade, or Change a Subscription
Sep 10, 2025
Overview
Applies To
- Subscription Plan
- Change Subscription
Solution
Follow the steps or video below.
Follow the steps in Downgrade or Cancel Auth0 Subscriptions.
For self-service customer account cancellation:
- Downgrade the subscription from paid to free, as outlined in the document above.
- After downgrading, delete the tenant (this is permanent).
NOTE: Enterprise customers should reach out to their TAM.
