Is it Possible to Import Users with Hashed Passwords from Salesforce Communities
Sep 10, 2025
Overview
This article explains whether it is possible to import users from a database in the following scenario:
A database of users log in to the system via Salesforce Communities (Experience Cloud), and there is interest in migrating the authentication experience into Auth0.
Applies To
- Salesforce Communities
- Resource Owner Password Grant
- Bulk User Import
Solution
Salesforce Community does not support Resource Owner Password Grant, so a custom database connection is not possible.
Salesforce Community users cannot be exported with a password hash, but the rest of their profiles can be exported and imported to Auth0 via a Bulk User Import. These users will need to set a new password when they log in with Auth0 for the first time.
