Monthly Active Users (MAU) for Enterprise Connections Shows as Zero
Last Updated:
Overview
This article explains why the Monthly Active Users (MAU) count for enterprise connections shows as zero, even though successful authentications using those connection types are visible in the logs.
Applies To
- Enterprise connections
- Monthly Active Users (MAU)
- Subscription usage
Cause
This is a known issue related to a change in the definition of the 'MAU enterprise' billing metric. The issue is being tracked and is in the product backlog.
Solution
For the time being, please contact Auth0 Support to receive an extract of the correct usage reports.
