Password Change Required after Password Hash Import

Overview

After a password hash import and before a successful login, if an imported user inputs the wrong credentials, Auth0 returns the following error on the tenant logs.

 

Password change required.

 

The expected error was:

 

Wrong username or password

 

This article explains this behavior. 

Applies To
  • Password Hash Import
Solution

Auth0 rehashes the passwords after a successful login. Before this happens, Auth0 cannot confirm if the login failed because of wrong credentials or an incorrect password hash.

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