Prompt for Credentials Unavailable after Disabling Passwordless Connection
Last Updated:
Overview
Applies To
- Authentication
- Passwordless Connection Disabled
Cause
Solution
To prompt for Username and Password credentials upon login, verify the following or video below:
- A Username-Password connection is enabled for the application.
- If using Classic Universal Login, change the template to be other than Lock (Passwordless).
- If using New Universal Login, change the Authentication Profile to Identifier + Password.
- If using Custom hosted login page, check if username/email and password prompts are present in the code.
