SSO Not Working with SAML

ConnectionsSingle Sign-On

Last Updated:

Overview

There are two applications in Auth0, and both have the SAML addon enabled.
If the user is going to application A, authenticates, and then navigates to application B and triggers authentication, it gets redirected to/u/login for authentication. The session is not picked-up.

Applies To

  • SAML
  • SSO

Cause

The applications are enabled for different database connections.
For SSO to work, both applications must be enabled for the same connection.
 

Solution

Enable the SAML-addon applications for the same database connection.
  1. Go to Dashboard > Applications.
  2. Click on the Connections tab.
  3. Enable the same database connection for the SAML-addon applications.


 

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