Safari & IOS Browsers Not Able to Sign Up with Silent Authentication
Last Updated:
Overview
Users encountered a blank screen after trying to log out in these browsers.
Symptoms
- Enter Login
- Authorize call
- Blank screen
Steps to repro
- /authorize?prompt=none (among other parameters)
Applies To
- Silent Authentication
- Safari
- iOS
Cause
This was happening because the usage of the canonical domain to make the call was being interpreted as third-party compared to the custom domain.
To troubleshoot the issue:
- Generate a HAR file
- Check /authorize call and check if cookies auth0 and auth0_compat were sent.
- Check if the /authorize call is sent from the Canonical Domain or the Custom Domain.
