Save Button Does Not Work on the Universal Login Page

Last Updated: Sep 10, 2025

Overview

Regardless of what is changed on the Universal Login page (Advanced Options)the Save Settings button does not seem to work. When attempting to swap to the 'New Universal Login Experience' and clicking the 'Save Changes' button, nothing happens.

Applies To

Universal Login Page

Cause

The issue is due to the 'font.url' parameter in the 'Branding' settings containing the "|" pipe character.

E.g. caused by:

"font": {
    "url": "https://fonts.googleapis.com/css?family=Roboto+Mono|Roboto+Slab|Roboto:300,400,500,700"
  }

Solution

Remove this "|" pipe character to resolve the issue and enable the save changes button.