Tenant Member Added Through Teams Cannot be Edited on Tenant Dashboard

Last Updated: Feb 20, 2026

Overview

When adding a tenant member through teams and then adding them to a tenant, in some cases, other tenant admins may not be able to view or edit this new tenant dashboard member.

Applies To

Tenant Members
Tenant Dashboard

Solution

The new member should log in to the tenant dashboard using the same credentials as they used in the Teams dashboard, and they will be shown the “Complete Your Account” screen.

Completing this flow should allow the admin to view this new tenant member on the tenant members window.