Transitioning Auth0 Tenants Between Enterprise Accounts

Transferring Auth0 tenants to a different company account or Enterprise Agreement requires creating a support ticket to engage the Provisioning Team. While administrators can export and transfer tenant configurations and users to a new tenant using the Deploy Command Line Interface (CLI) tool and the Management API, changing the associated Enterprise Account directly ensures all dataset connections remain intact. Administrators need to transfer existing tenants to a new subscription or Enterprise Agreement.

• Auth0
• Enterprise Plan
• Tenant Management

How do administrators transfer Auth0 tenants to a different Enterprise Account?

Submit a support ticket to request the tenant transfer and notify the appropriate account representatives to facilitate the contract changes.

1. Create a Support Ticket requesting the transfer of the tenants to the proper subscription. The Support Team engages the Provisioning Team to assist with the process.
2. Inform the Sales Executives or Technical Account Managers from both accounts about the required change. Account Executives handle contract changes related to mergers or acquisitions.