Unable To Verify Email When Using Azure AD (Microsoft Entra ID) Connections
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Overview
When configuring an Azure AD (Microsoft Entra ID) connection in Auth0, logins may fail, or users may appear with unverified email addresses. For example, after a successful Azure AD connection, authentication may not complete because the email_verified flag remains false. This behavior can prevent successful logins.
Applies To
- Enterprise Connections
- Microsoft Entra ID
Solution
If users from Azure AD are trusted as already verified, follow these steps:
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Sign in to the Dashboard.
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Choose Authentication > Enterprise > Microsoft Entra ID (Azure AD).
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Open the connection settings.
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Go to the Advanced Settings section and select "Always set email_verified to 'true'" for the Email Verification property.
If automatically trusting that Active Directory (AD) users are verified is not a viable option, implement a user verification flow. For more information, see Handling External User Verification with Auth0 Forms.
See Email Verification for Azure AD and ADFS for more information.
