Update the Email in "Error sending email: Email address is not verified. The following identities failed the check in region: <root@auth0.com>"
Sep 10, 2025
Overview
In the tenant logs, the below error was noticed during a Passwordless Email login attempt:
"error": "Error sending email: Email address is not verified. The following identities failed the check in region xxx : {application_name} <root@auth0.com>".
This article explains how to update the email in this error.
Applies To
- Passwordless Email
Solution