Plan Upgrade from Professional to Enterprise not Reflecting Changes

Last Updated: Feb 20, 2026

Overview

This article explains why new features may not appear to be available after upgrading from B2C Professional to Enterprise MFA.

Errors generated due to plan limitations, like quota alerts, may also still be visible after upgrading.

Applies To

Changes in Plan Subscriptions

Cause

The issues may originate from browser cookies or using the same browser session before the changes were made.

Solution

Try signing out and back in, clearing browser cookies, using a different browser, using Incognito mode, or checking the plan category with the number of tenants that can be created.