User Not Being Updated by API Consistently

Last Updated: Feb 20, 2026

Overview

Hello , we are not able to delete a field in the app_metadata section in one of our connections db. We get a successful message but is not really deleted.
I have attached a print screen with details.
Its something that happens randomly, even in our production environment
Please advice and let me know if you need more information

Applies To

app_metadata
connections db

Solution

That is correct. The user_id field should be considered 'unique' per tenant. This can be circumvented with a Custom Database connection, which allows the flexibility to import user_id's from an external system without constraint. However this causes problems to many of the API endpoints that only select by user_id, which includes the metadata delete action.

Removing duplicate user_id fields will allow normal operation of all API's to be restored.