Auth0 Client Grant Quotas Fail to Decrement When Deleting Clients

Overview

Auth0 fails to decrement client-grant quotas when an administrator deletes a client. This occurs because deleting a client before removing the associated client triggers a synchronization bug. Delete the client grants via the Auth0 Management API before deleting the parent client, or contact Auth0 Support to reset the quotas to resolve the issue manually.

Applies To

  • Auth0
  • Clients
  • Client Grants
  • Rate Limits
  • Management API

Cause

The error occurs because deleting a client before deleting the associated client grants triggers a synchronization bug that fails to decrement the client-grant quotas for the tenant.

Solution

To prevent the quota synchronization issue, delete the client grants via the Auth0 Management API before deleting the parent client by following these steps:

  1. Query the Auth0 Management API to identify the client grants associated with the target client.
  2. Execute a DELETE request to the Management API to remove the associated client grants.
  3. Delete the parent client after successfully removing the client grants.
  4. If the parent client was already deleted and the quota remains incorrect, open a support ticket with Auth0 Support to request a manual quota reset.

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