Auth0 Logs Failed Signup Event When Post-Login Action Fails During Social Connection Signup
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Overview
When a user signs up using a Social connection and the post-login Action fails for that authentication flow, Auth0 logs a Failed Signup (fs) event, but still creates a user profile. Consequently, upon subsequent logins via that Social connection, Auth0 logs a Success Login (s) event but never logs a Success Signup (ss) event.
Applies To
- Auth0
- Post-Login Actions
- Social Connections
Cause
A post-login Action fails during the initial authentication flow for a Social connection signup.
Solution
Why does Auth0 log a failed signup event when a user profile is created?
When a post-login Action fails during the initial signup flow for a Social connection, Auth0 interrupts the standard event logging sequence. Auth0 records a Failed Signup (fs) event due to the Action failure. However, Auth0 still successfully generates the user profile in the database. Because the profile already exists, Auth0 treats all future authentication attempts by the user as standard logins, logging a Success Login (s) event without ever generating a Success Signup (ss) event.
