Auth0 My Organization API Returns 404 When Managing Members

Overview

Auth0 returns a 404 error when managing members via the My Organization API because the feature is in Beta and requires explicit access. Request access to the My Organization Member Management Beta to resolve the error. The 404 error occurs despite the presence of a valid token with the correct audience, org_id, and scopes.

 

{
"status": 404,
"type": "https://auth0.com/api-errors#A0E-404-0001",
"title": "Not Found",
"detail": "Not Found"
}

 

Applies To

  • Auth0
  • My Organization API
  • Member Management

Cause

While the core My Organization API is available in Early Access (EA), the member management feature is in Beta. Auth0 returns a 404 error when calling the /my-org/members endpoint if the tenant lacks explicit access to this Beta feature.

Solution

How is the 404 error resolved when managing members?


Request access to the member management feature by submitting the Beta signup form.

  1. Navigate to the My Organization Member Management Beta signup form.
  2. Enter the required information and submit the form.

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