Auth0 Welcome Email Missing "given_name" and "family_name" Variables
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Overview
When the Management API creates a user and includes the given_name and family_name attributes in the request, Auth0 omits these variables from the delivered Welcome Email. A known issue prevents these variables from populating in the email template. Until Auth0 releases a fix, avoid using these variables in the Welcome Email template.
Applies To
- Auth0
- Management API
- Welcome Email Templates
Cause
A known issue prevents given_name and family_name from being populated in the Welcome Email template during user creation via the Management API.
Solution
Until Auth0 releases a fix, it is recommended to refrain from using the given_name and family_name variables in the Welcome Email template.
