Cannot Create, Update, or Delete Resources on the Auth0 Management Dashboard

Restrictive network environments or security applications, such as a VPN, block operations on the Auth0 Management Dashboard. Test the operation on an unrestricted network or use the Auth0 Management API directly to resolve the issue. Symptoms include failing to update the login page customization for Classic Login with no response returned from the server upon inspecting the developer tools, or Auth0 generates the following status code when deleting a user:

403 Forbidden

• Auth0
• Management Dashboard

How are Auth0 Management Dashboard operation failures resolved?

Identify if a restrictive network environment causes the issue by testing alternative networks, using the Management API, or having another administrator attempt the operation.

• Attempt the same operation from a different network that does not use a VPN.
• Attempt to create, update, or delete the entity via a direct Management API call.
• Request another administrator to perform the same operations.

If any of these alternative methods succeed without generating an error, the restrictive network environment causes the issue. If all methods fail and an outage is suspected, contact Auth0 Support.