Configuring Manual Retries for Auth0 Flow Actions

Auth0 pre-built flow actions do not provide an automatic retry mechanism for errors such as timeouts. When a flow calls an action and fails, Auth0 immediately records a flows_execution_failed error in the logs. The workaround to prevent the error is to implement a manual retry by enabling error continuation and using conditional logic to re-execute the action.

• Auth0
• Forms
• Flows

How do Auth0 Flow Actions support manual retries?

Enable the error continuation setting on the target action, evaluate the error state using conditional logic, and duplicate the action to create a manual retry loop.

Example Scenario: Retry Update User Action

1. Enable the Continue flow execution after an error option for the first Update user action so that the flow continues if an error occurs.
    
2. Add an If/then condition to check whether the previous action failed, with a {{actions.your_update_user_action_id.success}} is false condition.
    
3. Add the Update User action again within the condition to retry the execution.