Enabling Elevated Support Access Roles for Auth0 Teams
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Overview
This article provides the steps to enable Elevated Support Access roles for Auth0 teams.
Applies To
- Enterprise
- Self-service (B2B-B2C)
- Startups
- Auth0 Teams
Solution
The Elevated Support Access role is a tenant-level role and must be updated or added at the tenant level. This role can be updated for tenant members through the Tenant Dashboard or the Teams Dashboard.
Tenant Dashboard
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Select the tenant where the Elevated Support Access role is required.
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Choose Settings > Tenant Members.
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Select the three dots menu.
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Select Edit Roles.
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Select the roles for the tenant members.
Auth0 Teams Dashboard
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Go to Members.
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Select a team member from the list or use the search bar.
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View the list of tenants for the selected member.
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Select the three dots menu.
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Select Edit Roles.
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Select the roles for the tenant members.
