gd_auth_failed When User Enters Correct OTP

Multi-factor Authentication

Last Updated:

Overview

A gd_auth_failed error occurs despite the user entering correct OTP.

Cause

This is usually due to an improperly synchronized clock on the MFA device which causes an incorrect code to be generated.

Solution

Check the clock on the MFA device is synchronized properly.

Recommended content

No recommended content found...
Need more help? Visit the Community
Visit the Auth0 Community