Organization Invitation Links Default to the Signup Prompt
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Overview
This article explains why existing users, after receiving an invitation email and selecting the Accept invitation button, are taken to a sign-up form where the email address is pre-filled and the field is grayed out.
- Existing users are redirected to
/u/signup/invitation, not/u/login/invitationin the organization invitation flow. They must click Already have an account? Login to navigate away from the signup prompt.
Applies To
- Organization Invitations
- Existing users
Cause
Solution
Add existing users to the organization directly instead of sending them the invitation. See Assign Members to an Organization for more details