Organization Invitation Links Default to the Signup Prompt

Overview

This article explains why existing users, after receiving an invitation email and selecting the Accept invitation button, are taken to a sign-up form where the email address is pre-filled and the field is grayed out.

  • Existing users are redirected to /u/signup/invitation , not /u/login/invitation in the organization invitation flow. They must click Already have an account? Login to navigate away from the signup prompt.

Applies To

  • Organization Invitations
  • Existing users

Cause

All organization invitations are treated as signups in the organization invitation flow.

Solution

Add existing users to the organization directly instead of sending them the invitation. See Assign Members to an Organization for more details

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