Organization Auto-membership Feature Requirements
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Overview
This article clarifies whether the Organization auto-membership feature functions when an application is configured with the Types of users setting set to Both. It addresses a scenario in which a user created in an enterprise connection with Home Realm Discovery (HRD) is not automatically added to an Organization, even though the feature is enabled.
Applies To
- Organizations
- Auto-membership
- Enterprise Connections
Cause
The Organization auto-membership feature works exclusively when the Types of users for an application is set to Business only. When the configuration is set to Both, the system does not trigger the automatic membership logic.
Solution
To ensure users are added to the correct Organization while maintaining support for multiple user types, perform the following steps:
- Navigate to the application settings.
- Set Types of users to Business only.
- Assign a default Organization for individual users as a workaround to capture all required logins.
If the application must support both settings, the user must be added to the Organization manually or through an Application Programming Interface (API) call, as the automated feature is not supported in that configuration.
