Password Reset Email Behavior When Changing Passwords in Auth0
Last Updated:
Overview
Auth0 sends a password reset email when a user initiates a password change, regardless of the email_verified status. However, Auth0 does not send a password reset email when an administrator changes a user's password directly via the Management API or the Auth0 Dashboard.
Applies To
- Auth0
- User Management
- Password Reset
Solution
When does Auth0 send a password reset email?
Auth0 sends a password reset email under specific conditions, depending on the method used to initiate the password change:
- Forgot Password Link: Auth0 sends a password reset email when the password change is initiated via the Forgot Password link.
- NOTE: This occurs regardless of the user's
email_verifiedvalue.
- NOTE: This occurs regardless of the user's
- Management API or Auth0 Dashboard: Auth0 does not send a password reset email when an administrator changes a user's password directly via the Management API or the Auth0 Dashboard.
