This article provides information regarding the gd_auth_failed event recorded in logs. 

• Multi-Factor authentication (MFA)
• Event logs
• Universal Login

This event occurs when Multi-Factor Authentication (MFA) fails, typically due to an incorrect code entered for SMS, voice, email, or Time-based One-Time Password (TOTP) factors, or a system failure.

In this context, a system failure is an unexpected issue that occurs during the MFA process. The log type does not contain specific data to distinguish between an incorrect code and a system error.

Tips

The error message displayed to the user for this event can be customized through the No-code customizations feature in Universal Login. To customize the message, please navigate to
Branding Universal login > No-code customizations > Edit text and translations > Prompt:mfa-XX Screen:mfa-XX-challenge > Text Fields > authenticator-error.