Timed Out While Persisting Metadata Error

Overview

A login attempt fails, and the following error occurs:

{
  "type": "fepft",
  "description": "Timed out while persisting metadata.",
  more attributes..
}
Applies To
  • Actions
  • api.user.setUserMetadata
  • api.user.setAppMetadata
  • Management API Rate limits
Cause

While the Management API rate limits have been reached, calling api.user.setUserMetadata or api.user.setAppMetadata in Actions results in a function call failure and this error.

Solution
  1. Verify that the correct environment tag is selected for the tenant, as it affects the allowed rate limits.
  2. Evaluate and minimize the Management API usage within the tenant.
  3. Upgrade the Auth0 subscription to increase limits based on the plan.

Recommended content

No recommended content found...