Troubleshoot Auth0 Actions Real-Time Logs to Resolve Connectivity Issues

Auth0 Actions Real-time Logs can experience connectivity issues due to conflicts with endpoint protection, firewalls, or VPN software. These conflicts manifest as blocked connections, buffered data resulting in no displayed logs, or blocked content-type headers. Accessing the logs on a different device or temporarily disabling the conflicting software resolves the issue.

• Auth0
• Actions Real-time Logs
• Server-Sent Events (SSE)

Connectivity issues occur when endpoint protection, firewalls, or VPN software interfere with Server-Sent Events (SSE). This interference blocks the long-lived HTTP connections required for SSE, buffers incoming data until the HTTP request completes, or explicitly blocks the content-type: text/event-stream header.

How are Actions Real-time Logs connectivity issues resolved in Auth0?

Bypass or disable the conflicting software by performing the following actions.

• Access the tenant Actions logs on a different device or in a different browser.
• Disable any VPN or endpoint protection software temporarily to verify if the software causes the issue.

NOTE: If the issue persists, contact Auth0 Support and provide a sanitized HTTP Archive (HAR) file.