This article addresses an error that occurs when attempting to update connection password settings within the dashboard.

TypeError: can’t access property “password”, this.connection.options.authentication_methods is undefined.

• Dashboard
• Connection settings
• Password configuration

The issue originates from a malformed or incomplete connection object, specifically where the authentication methods are not properly defined.

The following is a connection object that results in this error because it is missing the options object entirely.

{
"id": "...",
"strategy": "auth0",
"name": "Username-Password-Authentication",
"is_domain_connection": false,
"authentication": { "active": true },
"connected_accounts": { "active": false },
"enabled_clients": [
...
],
"realms": ["Username-Password-Authentication"]
}

To resolve this issue, use the Management API to verify and update the connection object.

1. Perform a GET request using the connection ID via the Get a connection endpoint to inspect the current configuration.
2. Update the password history or relevant options using the Update a connection PATCH method.

The following is an example of a connection object with the correct schema:

{
  "id": "...",
  "options": {
    "mfa": {
      "active": true,
      "return_enroll_settings": true
    },
    "import_mode": false,
    "configuration": {},
    "customScripts": {
      ...},
    "passwordPolicy": "good",
    "passkey_options": {
      "challenge_ui": "both",
      "local_enrollment_enabled": true,
      "progressive_enrollment_enabled": true
    },
    "password_history": {
      "size": 5,
      "enable": false
    },
    "strategy_version": 2,
    "password_dictionary": {
      "enable": false,
      "dictionary": []
    },
    "authentication_methods": {
      "passkey": {
        "enabled": true
      },
      "password": {
        "enabled": true
      }
    },
    "brute_force_protection": true,
    "password_no_personal_info": {
      "enable": false
    },
    "password_complexity_options": {
      "min_length": 1z