Unable to Access the Private Cloud Status Page

This article explains why the Private Cloud status page is inaccessible. Users may encounter a page with the following message:

No Private Cloud Environments Found

It doesn't look like you have any private cloud environments available at this time. If you need further assistance, visit our Support Center or the Auth0 Community.

This is shown in the image below:

• Private Cloud

This issue occurs because the user is not a tenant administrator of the support tenant.

Ensure that the user is a member of the associated Public Cloud support tenant to access the status Page for the Private Cloud environment.