Gmail SMTP App Password
Sep 10, 2025
Overview
The email is not being received when trying to test the change password email by using SMTP Gmail service as the custom email provider.
The log shows the following error description:
Invalid login: 535-5.7.8 Username and Password not accepted
Applies To
- SMTP Gmail service
Cause
Solution
- Go to the Dashboard.
- Click on Branding in the left menu.
- Click on Email Provider.
- Complete the Username and Password using the new credentials.
- Click Save.
