OTP Attempt Limits

Overview

This article provides details about the number of failed attempts allowed when using Passwordless Authentication with SMS with One-Time Passcodes (OTP).

Applies To
  • Passwordless Authentication
  • One-Time Passcodes (OTP)
  • Failed Attempts
Solution
  • The default number of attempts to enter the OTP is 3, and this value cannot be changed
  • After exceeding 3 attempts, the user is NOT blocked
  • The user must request and verify a NEW OTP to successfully login after exceeding the limit

Recommended content

No recommended content found...