Auth0 Self Change Password API Errors

Auth0 generates errors when utilizing the self change password API due to invalid parameters, incorrect credentials, or missing custom database scripts. The issue is resolved by correcting the request parameters, providing the correct credentials, or implementing the change password script in the custom database connection.

Error examples:

invalid_request

invalid_user_password

change_password_error

• Auth0
• Self Change Password API
• Custom Database Connections

Auth0 generates self change password API errors when invalid parameters are supplied, an incorrect username and old password combination is sent, or the change password script is not implemented for a custom database connection.

How is the invalid_request error resolved?

Correct the supplied parameters to resolve the invalid request error.

1. Review the error message for specific issues, such as a missing required parameter or an invalid format.
2. Supply the valid parameters and retry the API request.

How is the invalid_user_password error resolved?

Verify the user credentials to resolve the invalid user password error.

1. Identify the incorrect username, email, or old_password combination in the request.
2. Retry the request with the correct credentials.

How is the change_password_error resolved?

Implement the required script in the custom database connection to resolve the change password error.

1. Verify the conditions of the underlying identity provider.
2. Implement the change password script if the configuration uses a custom database.