Knowledge Base

Explains how to set up SSO between the Dashboard and an identity provider so administrators can log in using their enterprise identity.

This article addresses how to request an MFA Reset.

This article provides the steps for customers who have a paid Auth0 subscription to conduct a security test of their application involving Auth0 infrastructure

The setup of a Dashboard SSO SAML connection to an enterprise identity provider includes configuring a signing certificate that eventually expires. Auth0 does n

This article explains why an error may occur when attempting to migrate users to a database connection or when creating users via email. The specific error expe

Multiple custom domains can be requested if there is a need for rebranding.

Learn how tenant settings and domain formats trigger the consent screen for non-verifiable callback URLs and why security prompts appear during authentication.

Details changes to public cloud IP addresses used for outbound calls originating from tenants in the JP, AU, EU, and US regions.

This article provides examples demonstrating how Tenant ACL rules can provide granular control over network-level access to an Auth0 tenant.

This article describes why refresh tokens may become invalid before their expiry, leading to errors in production environments.

A Custom Database connection with Import mode ON enables the creation of a user profile with email in the Username.According to the documentation, Adding userna

This article explains why users might not receive emails when invited to an organization or when a password reset is requested. This issue occurs even when othe

This article answers the most frequently asked questions about how to submit Product Feedback or a Feature Request.

A tenant member was invited to a tenant in a Private Cloud but could not accept the invitation or log in.

This article explains how to migrate users using the Password Hashes export from Auth0.

A low percentage of users occasionally see an error page with the following message:You may have pressed the back button, refreshed during login, opened too man

Outlines how to test the user confirmation prompt for non-verifiable callback URIs.

This article provides steps to recover administrator access to a tenant.

This article describes how to differentiate between scenarios where a user or an application has been rate-limited or blocked due to too many failures.

This article resolves the issue when a user invited to a tenant as part of an Auth0 Team enters a dashboard login loop after selecting the link in the invitation email.